Understanding the Dashboard Screen
The four KPI cards on the dashboard, color meanings and real-time updates.
The first screen that greets you when you log into Chexta is the Dashboard, also known as the Overview screen. This screen summarizes your property's current status through four key KPI (Key Performance Indicator) cards. Each card represents a different operational metric and is updated in real time throughout the day.
In-House Guests Card
The first card is the In-House Guests card. This card shows the total number of guests currently staying at the property. The number is the sum of all persons in reservations that have been checked in and not yet checked out. At the bottom of the card, the percentage change compared to the previous day is displayed. Green indicates an increase, red indicates a decrease. This card is particularly important for daily capacity tracking and staff planning.
Expected Arrivals Card
The second card is the Expected Arrivals card. It shows the number of guests expected to check in today. Confirmed reservations that have not yet checked in are included in this count. The number displayed on the card decreases as check-in operations are completed during the day. A high expected arrival count signals that the reception team will have a busy day and staffing adjustments can be made accordingly.
Expected Departures Card
The third card is the Expected Departures card. It shows the number of guests expected to check out today. This card should be closely monitored as the check-out time approaches. Operational issues such as the inability to send room cleaning instructions to housekeeping may arise for guests who do not check out. The number on the card updates as check-out operations are completed.
End of Day Card
The fourth card is the End of Day card. It predicts the total number of guests expected to remain at the property at the end of the day. This number is calculated by subtracting expected departures from current in-house guests and adding expected arrivals. The end-of-day forecast is a critical indicator for dinner planning, security arrangements and next-day preparations.
Color Codes
Color codes use a consistent language across all cards. Green tones represent positive situations and upward trends, red tones represent situations requiring attention and downward trends, blue tones represent informational neutral values, and orange tones represent warning situations.
Dashboard data is automatically refreshed every thirty seconds. There is no need to manually refresh the page. However, when you want an instant update, you can click the refresh icon in the upper right corner. When the internet connection is lost, cards continue to show the last known values and the connection icon turns yellow to indicate the offline status.