Opening a Check and Adding Orders

Opening a Check and Adding Orders

Opening a check is the starting point of every service cycle in the restaurant POS system. The waiter creates a new check by tapping on the relevant table in the table plan or by entering the table number. When the check is opened, the table automatically switches to occupied status and the waiter's name is assigned to the check.

Touchscreen Interface

The touchscreen interface is optimised for fast and error-free order entry. Menu categories are arranged at the top of the left side of the screen. When a category is tapped, the items in that category are listed in a grid view. Each item card displays the item name, price and image if available. When an item is tapped, it is added to the check and displayed in the order list on the right side of the screen.

Menu Structure

The menu structure is organised hierarchically as main categories and subcategories. For example, the Food main category contains subcategories such as Starters, Main Courses, Salads and Desserts. Under the Beverages main category there are Hot Drinks, Cold Drinks, Alcoholic Beverages and Non-Alcoholic Beverages. With this structure, the waiter can reach the desired item in at most two taps.

Quantity Adjustment

Quantity adjustment is used when multiple units of an item are ordered. After an item is added, the quantity can be increased or decreased using the plus and minus buttons next to it. Alternatively, tapping the quantity opens a numeric keypad and the desired quantity can be entered directly.

Order Notes

Order notes enable special requests to be communicated to the kitchen. When the add note button is pressed for each item, a text field opens. Special requests such as rare, extra sauce, allergy warning, gluten-free or child portion are entered here. Ready-made templates can be defined for frequently used notes and selected with a single tap.

Order Confirmation

At the order confirmation stage, the waiter reviews all items on the check and presses the send button. At this point, the order is transmitted to the kitchen display and, if applicable, to the bar display. Making changes to order items after sending requires manager authorisation; this rule prevents uncontrolled modification of an order that has already been started in the kitchen.

Quick Sale Mode

Quick sale mode enables direct order entry without opening a table at bars or fast-food counters. In this mode, a check is opened, items are added and payment is taken immediately to close it. Takeaway orders are also created independently of a table in a similar fashion.