Data Migration: Transitioning from Your Old System

When transitioning from your current hotel management system to Chexta, the safe and complete transfer of your accumulated data is critically important. Chexta's data migration module manages this process in four structured steps, enabling you to complete the transition with minimal disruption.

Transferable Data Types

Transferable data types include guest records, past and future reservations, room types and room inventories, rate plans, agency and company definitions, folio history and accounting records. The scope of the data may vary depending on your old system's export capabilities. All data is analyzed before transfer and incompatible fields are reported.

Supported Systems

Chexta currently supports direct data migration from Elektra PMS, Oracle Opera, Protel, Fidelio, Sekom, Sentez, HotelRunner and Clock PMS systems. Data extraction from these systems is performed through automatic connectors. For systems not on the list, manual migration can be done through data exported in Excel or CSV format.

Transition Process

1. Analysis

At this stage, the Chexta technical team connects to your existing system, examines the data structure, determines the number of records to be transferred and identifies potential incompatibilities. The analysis report is presented to you for approval.

2. Mapping

Room types, rate plans, agency codes and other reference data in your old system are mapped to their equivalents in Chexta. For fields without a direct equivalent, new definitions are created or the closest match is suggested. No mapping is finalized without your approval at this stage.

3. Transfer

After the mappings are approved, data is transferred in bulk to the Chexta system. During the transfer, your existing Chexta data is preserved and new data is added. The transfer is usually performed outside business hours and can take from a few hours to one day depending on data volume.

4. Verification

The transferred data goes through systematic checks. Guest numbers, reservation amounts and room inventories are compared with the old system to verify consistency. If missing or erroneous records are detected, correction processes are applied.

The entire transition process typically takes between two and four weeks. For smaller properties, this period can be shortened to one week. Throughout the process, your old system continues to operate in parallel, so no operational disruption occurs. All transferred data is protected with 256-bit SSL encryption and transfer logs are permanently stored.