Creating Reservations from Calendar

Creating Reservations from Calendar

Creating reservations through the occupancy calendar is one of the most frequently used functions by front office staff. Thanks to the calendar's visual structure, available rooms and dates can be seen instantly, and the reservation process is completed quickly. This method is much more practical compared to traditional form-based reservation creation.

Drag-and-Drop Date Selection

Drag-and-drop date selection involves dragging the mouse from the desired start day to the end day on a room in the calendar to determine the stay dates. Staff holds down the mouse button on an empty cell and drags sideways, setting the stay end date at the release point. During this operation, the selected area is highlighted with a different color to provide visual feedback.

Quick Reservation Panel

When the drag-and-drop operation is completed, the quick reservation panel opens automatically. In this panel, the selected room number, check-in date, and check-out date come pre-filled. Staff only needs to enter the guest information. If there is an existing guest record, the guest profile can be automatically linked by searching by name or phone number. New guests can be registered directly through this panel.

The fields to be filled in the quick reservation panel include: guest first and last name, contact information, number of adults and children, board type, and special notes. Price information is automatically calculated based on room type and date range but can be manually changed. If the reservation is from an agency or company source, the relevant source selection is also made in this panel.

One-Click Quick Reservation

The one-click quick reservation option can also be used by directly clicking on a cell instead of drag-and-drop. In this case, the check-in date is set as the clicked day, and the check-out date is selected through a separate field. This method is faster than drag-and-drop, especially for single-night stays.

Conflict Warning System

The conflict warning system checks whether the selected room is already occupied for the relevant date range when creating a reservation. If a conflict is detected, the system displays a warning message and prevents the reservation from being saved. The warning message shows the details of the conflicting existing reservation. Staff can then choose a different room or change the dates.

The system also detects approaching conflicts. For example, if the selected check-out day conflicts with another guest's check-in day for the same room, it checks whether there is sufficient time for cleaning. If there is not enough time between the check-out time and the next check-in time for cleaning, a warning is issued.

Reservations created from the calendar have the same data structure as those created from the standard reservation form. After saving, all reservation detail operations can be performed in the same way. The newly created reservation is instantly displayed on the calendar and marked as occupied in the relevant cells.

With bulk vacant room selection, multiple rooms can be selected for the same date range to create a group-like quick reservation. This feature is particularly useful for guests requesting multiple rooms for the same night.