Stop-Sale and Restrictions

Stop-Sale and Restrictions

Stop-sale and restriction management is an important part of hotel revenue strategy. Stopping sales or applying conditional restrictions for specific date, room type or channel combinations is necessary for both revenue optimization and operational control. Channex allows you to manage these operations from a centralized dashboard.

What Is Stop-Sale?

Stop-sale is the process of closing a specific room type for sale on specific dates. This operation can be applied to all channels simultaneously or on a per-channel basis. For example, you can close rooms undergoing renovation on all channels, or save on commission costs by selling only through your direct website during a specific event period. When stop-sale is applied, availability is shown as zero on the relevant channels and new reservations are prevented.

Platform-Based Stop-Sale

Platform-based stop-sale offers more fine-tuned control. If performance is low on a specific OTA platform or there is a dispute over commission rates, you can stop sales only on that channel. Sales on other channels continue unaffected. This feature can also be used as an important bargaining tool during negotiations.

CTA (Closed to Arrival) Restriction

CTA, or Closed to Arrival restriction, prevents check-ins on specific dates but allows stays that started earlier and span that date. For example, if you do not want to accept arrivals on Saturday due to a wedding event, you can apply CTA. A reservation checking in on Friday and checking out on Sunday would be accepted, while a reservation with a Saturday arrival would be rejected.

CTD (Closed to Departure) Restriction

CTD, or Closed to Departure restriction, prevents check-outs on specific dates. This restriction is particularly used to support minimum length of stay requirements. For example, if you want to prevent guests from staying just one night and leaving during the New Year period, you can apply CTD for January 1st.

Minimum and Maximum Length of Stay

The minimum length of stay restriction determines the minimum number of nights required for stays on specific dates. During high-demand periods, you can increase the average length of stay and total revenue by imposing a minimum 3 or 5 night stay requirement. The maximum length of stay limits the maximum number of nights that can be booked on specific dates. This restriction is particularly used by properties that want to focus on the short-stay segment.

All restrictions can be applied flexibly by date range and channel. The bulk restriction definition tool allows you to apply the same rules for long date ranges in a single operation. Restriction history is kept on record, and you can see from the reports when a restriction was applied or removed.