Defining Hotel Information

Before starting to use the Chexta system, the basic information for your property must be correctly defined. This information is used both in internal system operations and in documents sent to your guests, invoices and data transmitted to OTA platforms via the channel manager.

Hotel Information

After entering the Settings module, click the Hotel Information tab. In the form that appears, enter your property's official commercial name in the hotel name field. This name will be used at the top of invoices and in all official correspondence. Fill in the address information completely including city, district, postal code and full address. Enter the phone number including the country code. Set the email address as your property's general contact address; this address will also be used as the primary address for system notifications.

Logo Upload

In the logo upload area, you can introduce your property's logo to the system. Your logo should be in PNG or JPG format, at least 200x200 pixels in size. The uploaded logo is automatically displayed on invoice headers, guest confirmation emails and the booking engine interface. Logo changes are immediately reflected on all documents.

Tax Information

In the tax information section, enter your Tax Identification Number (TIN) or, for sole proprietorships, your National ID Number. Enter the tax office name in full. Set the VAT rate; the applicable rate for accommodation services in Turkey is defined as a default in the system but can be updated if needed. If you are an e-Invoice or e-Archive invoice taxpayer, you can also configure the relevant integration settings from this section.

Currency and Language Settings

In the currency and language settings section, select your property's primary currency. Chexta supports many currencies including Turkish Lira, Euro, US Dollar and British Pound. Multi-currency usage can be enabled; in this case, the system automatically converts using the daily exchange rate. Turkish, English or German can be selected as the interface language. Language preference can also be changed on a per-user basis, but the language you set here is assigned as the default for newly added users.

After entering all information, click the Save button to apply your settings. Changes to hotel information take effect immediately and do not affect existing documents; they are only reflected in documents created after the change. It is recommended to regularly check the accuracy of the information and update it especially when there are changes in tax information.