Cash, Card and Foreign Currency Transactions

Cash, Card and Foreign Currency Transactions

Effective management of different payment methods in hotel front desk operations is of great importance for both guest satisfaction and financial accuracy. The system supports three basic payment methods — cash, credit card and foreign currency — and offers multi-payment options through their combinations.

Cash Transactions

In cash transactions, the staff member enters the collected amount into the system and adds it to the register. The system automatically calculates the change. After the staff member enters the banknote amount received, the change to be given to the guest is displayed on screen. In cash transactions, different currencies can be accepted and the system calculates the Turkish lira equivalent at the current exchange rate.

Credit Card Transactions

Credit card transactions are carried out through POS integration. The system supports multiple POS terminals and bank definitions. When the transaction begins, the staff member enters the payment amount and waits for POS terminal approval. Once approval is received, the transaction is automatically recorded on the folio. Instalment sales are also supported; the number of instalments and the monthly amount are displayed in the transaction details. End-of-day bank reconciliation compares POS totals with system records.

Foreign Currency Transactions

Foreign currency transactions are a critical function for hotels hosting international guests. Multiple currencies can be defined in the system. Buying and selling rates are set separately for each currency. Rates can be updated manually or pulled automatically from central bank data. When foreign currency is accepted, the system calculates the TRY equivalent at the applicable selling rate and processes it into the register at this equivalent.

Multi-Payment Method

With the multi-payment method, the total amount on a single folio can be split across different payment channels. For example, a guest can pay part of the total in cash, part by credit card and the remainder in foreign currency. The remaining balance is updated on screen at each payment step and the folio is closed when all payments are completed.

Recording and Reporting

All payment transactions are recorded with detailed logs. A timestamp, staff information, payment method, amount and reference number are stored for each transaction. These records are used in accounting reconciliation and audit processes. A daily summary report by payment method is automatically generated and presented as a reference at register closing.