As digitalization increases in the hospitality industry, the security of guest data and legal compliance have become more critical than ever. Identity information, contact details, reservation records, and data related to payment processes carry high sensitivity for both businesses and guests. With full awareness of this responsibility, Chexta provides an infrastructure that is fully compliant with all local data protection regulations, primarily the Personal Data Protection Law (KVKK).

One of Chexta’s core principles is data sovereignty. All data of the hotels we serve is stored within the borders of the country they are affiliated with and is never hosted on servers abroad under any circumstances. Whichever country you operate in, your data is physically stored in that country as well. Thanks to this approach, your data is protected in full compliance with local legislation, and legal risks arising from cross-border data transfers are completely eliminated.

Under KVKK, the processing, storage, and protection of personal data are subject to specific rules. Chexta processes only the data that is necessary, in line with the principle of data minimization, and does not collect unnecessary data. All data is used strictly for defined purposes and is not shared with third parties without authorization. Guest and user data is never processed without explicit consent, legal obligation, or contractual necessity.

On the technical side, Chexta utilizes an infrastructure with high security standards. Data is stored in encrypted systems, access rights are defined on a role-based basis, and information can only be viewed by authorized individuals. System access is logged and regularly audited. This ensures strong protection against both internal and external data breaches.

Chexta also makes it easier for hotel businesses to fulfill their obligations under KVKK. Processes such as viewing, correcting, or deleting guest data upon request can be managed in a controlled manner through the system. This allows your hotel, as a data controller, to meet its legal responsibilities in a more transparent and organized way.

Storing data domestically is not only a legal requirement but also a matter of trust. Chexta does not subject your data to uncertain regulations in other countries. All data processes are carried out within the legal framework and oversight mechanisms of the country you operate in. This creates an additional layer of security for both your business and your guests.

In summary, Chexta is not only a powerful hotel management platform but also a technology partner that takes responsibility for data security and KVKK compliance. Your data is stored in the country you are located in, never transferred abroad, and protected in accordance with the legal framework at every stage. With Chexta, while you digitalize your operations, control over your data always remains in your hands.