HotelZon has quickly become one of the standout brands in the industry with its rapidly growing operations and guest-centric service approach. Ensuring this growth remained sustainable, managing all departments under a single system, and accessing real-time, accurate data became a critical need for HotelZon. At this point, HotelZon’s owner, Akif Akyıldız, decided to manage all operational processes of the hotel with Chexta.
At HotelZon, all modules—from front office and housekeeping to revenue management and reporting—are actively used. Previously, teams working with different software solutions and manual processes faced issues such as inter-departmental disconnects, data duplication, and time loss. Thanks to Chexta’s modular and integrated structure, all teams now operate on the same screen with the same data. This not only reduces operational errors but also strengthens internal communication.
On the front office side, reservation, check-in, and check-out processes have accelerated, while guest information is centralized in a single system. The housekeeping team can track room statuses in real time; clean, dirty, and inspection-pending rooms become visible within seconds. As a result, room turnover increases and guest waiting times are reduced to a minimum. According to Akif Akyıldız, this level of transparency forms the backbone of operations, especially during peak periods.
In terms of revenue and reporting, Chexta has fundamentally transformed HotelZon’s decision-making processes. End-of-day reports no longer require manual preparation; with just a few clicks, occupancy rates, revenue breakdowns, and department-based performance metrics can be viewed clearly. This enables management to analyze not only “what is,” but also “what should be.” Akif Akyıldız emphasizes that this allows them to plan seasonally in a healthier way and make data-driven strategic decisions that directly impact profitability.
One of Chexta’s most significant contributions is its flexibility and scalability. As HotelZon grows, new modules can be easily integrated into the system, while unnecessary complexity is avoided in areas that are not needed. Thanks to its mobile-compatible structure, managers can monitor operations in real time even when they are off-site and intervene quickly in critical situations.
Today, HotelZon confidently relies on Chexta for all its operational processes. For Akif Akyıldız, Chexta is not just a hotel software solution; it is a strategic business partner that ensures control, supports growth, and brings clarity to teams. HotelZon’s story is a strong example of how the right technology can simultaneously enhance guest satisfaction and operational efficiency.
