Front Office Management
Front Office Management makes your work easier!
Chexta is a modern solution developed to simplify and accelerate front desk operations in hotels. It consolidates all front desk processes—such as reservation management, check-in/check-out procedures, guest profiles, and room planning—into a single platform.
Its user-friendly interface reduces staff workload and increases guest satisfaction. With real-time room status tracking and integrated reporting tools, businesses can make faster decisions and increase operational efficiency. With Chexta, front desk management is now much more practical, faster, and secure!
End-to-end solutions
Reservation Management
Chexta allows you to manage all reservation processes from a central panel. Guest registrations, reservation changes, and special requests are processed quickly, reducing staff errors and increasing guest satisfaction.
Room and Guest Tracking
The front desk team can monitor room occupancy and guest movements in real time. This allows for quick organization of room assignments, cleaning status, and special requests, ensuring uninterrupted operational flow.
Analytics Tools
Chexta provides comprehensive reports ranging from daily transactions to guest statistics. Managers can easily measure front desk performance, quickly identify needs, and support strategic decisions with accurate data.
Chexta users know very well that;
75%
Repetitive tasks are automated
88%
The proportion of reduced training periods
150+
It can integrate with any partner it chooses.
With Chexta
Your cash register,
is always in your pocket
Manage all balance transactions from guests and agencies instantly with Chexta. Effortlessly prepare your pre-accounting processes, track your current accounts, and stay up-to-date at all times. Without dealing with manual entries and scattered spreadsheets, securely process all your income and expense transactions into the system. Thanks to Chexta's smart cash management, all your financial transactions are at your fingertips, whether you're in the office or on the go. Just focus on growing your business, and let Chexta take care of the rest for you!
Reservation management
Manage all your reservations on a single screen, instantly handling requests whether they come directly or through online channels. Add custom notes for each guest, easily make room selections, and keep track of all reservation details without missing a thing. With Chexta, your reservation processes run more smoothly, quickly, and error-free.
- Creating and managing reservations
- Check-in and Check-out procedures
- Room list and type selection
- Adding guest and reservation special notes
- Scanning and linking documents
- Easy and fast invoicing
Some of the things you can do with the Front Office module:
Reservation Management
Note Management
Check-in / out Procedures
Cancellations
Room Management
Document Scanning
Billing
Folio Management
Payment Transactions
Package Definition
Guest Management
Group Reservation
Business Management
Exchange Rate Management
Customization Settings
Full control is in your hands
Manage your entire operational flow from a single screen with the Chexta Front Office module. Expected arrivals and departures, room statuses, and cash transactions are updated in real time. This enables you to respond quickly to guest requests and manage your business processes accurately and without interruption.
You’re in control, the processes are in Chexta!
More than a hotel management system. A new-generation operating model for hospitality.
Discover how a true hotel management system enables you to achieve your goals for your hotel.
Frequently Asked Questions
How can I speed up front office operations?
Chexta brings reservations, check-in/out, and payment processes together in a centralized panel, enabling staff to complete tasks with a single click. This ensures fast and smooth operations even during peak hours.
What conveniences does Chexta provide in check-in / check-out processes?
Chexta digitizes check-in and check-out processes. Guest information is filled in automatically, additional documents are easily scanned and linked, and invoices and payment details are prepared instantly during check-out.
How are room availability and changes managed?
Room occupancy status is monitored in real time through Chexta. Actions such as room changes, upgrades, or maintenance are recorded in just a few steps and instantly reflected across the entire team.
How are guest requests and special notes tracked?
You can add reservation-specific notes and track guest requests directly within the system. This ensures that room-specific requests (such as birthday surprises or extra pillows) are never overlooked, enhancing service quality.
How does Chexta reduce the workload of front office staff?
Managing all front office operations from a single screen eliminates manual records and physical file archives. Chexta speeds up staff workflows and minimizes error rates.
Does Chexta provide real-time reporting advantages in front office management?
Yes! Daily occupancy, arrival and departure reports, cash transactions, and expected guest lists are generated in real time. Managers can continuously monitor operations and take necessary actions without delay.